Iso executive overview

Our Plain English Approach. ISO Auditing Guide. Home Page. Our Library. A to Z Index. How to Order. Our Products. Our Prices. Praxiom Research Group Limited help praxiom. These requirements can be found in the following seven sections:.

ISO was first published in , updated in , and again in and This current version was published in September of and is the fifth edition of the ISO standard. It cancels and replaces all previous editions. The purpose of this standard is to help organizations to provide products and services that meet all relevant customer needs and expectations and comply with all relevant regulatory and statutory requirements.

According to ISO , any organization can achieve these important objectives if it establishes a quality management system QMS and if it continually tries to improve the suitability, adequacy, and effectiveness of this system. A quality management system QMS is a set of interrelated or interacting elements that organizations use to formulate quality policies and quality objectives and to establish the processes that are needed to ensure that these policies are followed and these objectives are achieved.

ISO applies to all types of organizations. It can help any organization to achieve standards of quality that are recognized and respected throughout the world. Use ISO if you need to be able to prove that you can meet customer requirements and enhance customer satisfaction. Use it if:. Every requirement is both generic and mandatory and may only be excluded if it cannot be applied. Furthermore, you may exclude or ignore a requirement only if doing so does not compromise your organization's ability or responsibility to ensure that its products and services are in compliance and only if you can justify and explain why you cannot apply it.

In short, if a requirement can be applied it must be applied. However, how you choose to meet ISO's requirements, and to what extent, will depend on and be influenced by many factors. Return on Investment ROI is a term you learn about 5 minutes into your first class in business school. Maybe the business model is elegant and the organization is streamlined, but that all begs the question: what is the ROI?

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